I created this page so that you can have as much information about how I think and work before you hire me.
Before hiring someone you need to know if that person will solve your problem. Then, what will be the investment. Your concern should be first with time and then with money. It will cost more if you don't solve your problem than hiring someone who does.
Frequently asked questions:
Actually, this question is not frequent, but I like to answer it.
The ideal customer:
Most of my clients are ideal clients and I thank you for that. They are smart, fun and work hard.
I serve companies of all sizes. The consulting approach for a company with 2 employees and one with 50 employees is likely to be different. This is a unique feature of my consultancy. It is customized to your needs and available resources.
What clients appreciate most about my consultancy is an outsider's perspective on what and how they are doing things. You can expect objective, grounded interventions.
I will often not be the nicest person, being quick and objective in questions and / or answers, never rude. I will never know more about your business than you but I will probably know more than any consultant or agency that provides service to your company.
There will be times when you may feel lost, without knowing the options or knowing what decision to make. Being my expertise, I will guide you to the point where you feel comfortable making decisions with confidence.
Every consultancy is different. While it is unlikely that I will adopt a different approach or strategy for each client, there is always some element to be taken into account. My consultancy is customized for your business.
Some of my differentials:
I am not the right consultant for many companies. It is always good to explore the market and see other consultants and / or agencies in these areas who can help you. But I can guarantee, if we form a good partnership, we will both reap the results and it will be a lot of fun.
If you refer to the site I don't think so. As the consultancy evolves, there will be points of improvement to be worked on, this is one of the reasons why you hired the consultancy. If you refer to the team and processes, it makes sense that you adapt your team and your time to receive feedback from the consultancy.
Yes. However, I will not try very hard for this to happen. It usually requires a lot of time (sometimes travel) that I could be spending on my work and with my clients. I will be happy to talk to you over the phone or a video conference to better explain my services.
My consultancies are done remotely using communication tools such as e-mail, Slack, telephone and video conferencing. Face-to-face meetings are possible with advance scheduling (expenses paid by the client).
You can see some cases on the website. I do not present my clients' numbers as they represent confidential information and I highly appreciate confidentiality, as do my clients.
If you are asking this question you are possibly still not convinced that my consultancy can help with your problem. Two suggestions: (1) check that you have correctly identified your company's problem; (2) read some materials on my website to learn about my expertise and how I work.
Mainly insights and advice focused on transformation (for the better). Do not expect to receive long reports with numerous metrics to follow or pages of recommendations. My suggestions for improvement are succinct and the reports are quite objective.
No. But don't get me wrong.
My clients don't hire my consultancy to answer their emails or phone calls. My consultancy involves confidential data. See testimonials on the website or recommendations on social media if you wish.
Can there be exceptions? Rarely. When it occurs I find a fair exchange that provides me with your references (company and consultants who work / worked for your company) to find out if we will have an affinity.
All services are offered with advance payment.
Refunds only in some cases (eg customer made the payment but due to some misfortune, we were unable to proceed with the consultancy - provided I have not yet performed any services).
This is important so that I can dedicate my time and resources to offer the best service and also to increase your engagement in consulting.
My smallest package available is the “one-off service”, done remotely. I don't work by the hour or smaller packages. That way I can work effectively with my clients.
